Policies

Here at Oddyssea we strive to make each interaction pleasurable and memorable; thus we have simple return and exchange policies to help facilitate that outcome.

Returns – We will accept return of products with original packaging within 30 days of purchase with receipt. We will provide a refund in kind to the purchaser or store credit in the case of a gift. Outside those parameters, we will evaluate each situation individually on its own merits. We reserve the right to exercise our judgment in such cases.

Exchanges – We will accept exchange of product when the product is defective or if there was a desire for a different variation of the same product (i.e. color, model) when the original product is returned in saleable condition. Outside these parameters, we will evaluate each situation individually on its own merits. We reserve the right to exercise our judgment in such cases.

If you have a question, concern, or complaint, please contact us so we can engage directly.